Shipping Policy

Shipping Policy for Digistoreline. Read clear details on domestic and international delivery, free shipping in South Africa, DHL Express worldwide rates, delivery times, and tracking information.


  • ๐Ÿ‡ฟ๐Ÿ‡ฆ Domestic Shipping (South Africa)

    • Free shipping is available on all orders delivered within South Africa.

    • Estimated delivery time is 3 to 7 business days, depending on your province and courier availability.

    • All orders are shipped through trusted and reliable local couriers to ensure safe and timely delivery.

    • Once your order has been dispatched, tracking details will be emailed to you so you can follow your delivery in real time.


International Shipping Policy (DHL Express)

  • We ship all international orders through DHL Express, a fast and reliable global delivery service.

  • A flat shipping rate of R1,400 applies to all international destinations, regardless of the country.

  • Estimated delivery time is 5 to 15 business days, depending on the destination and customs processing in your country.

  • Customs duties or import taxes, if required by your country, are not included in the shipping fee and remain the responsibility of the customer.

  • Delivery times may vary due to ** customs inspections, weather conditions, or high-volume periods**, which are outside our control.

  • Once your order has been shipped, tracking details will be emailed to you, so you can follow your package every step of the way.

  • All items are carefully packaged and protected to ensure safe delivery of our handcrafted products.


Order Tracking

Once your order is shipped, you will receive an email containing:

  • Your tracking number

  • Courier details
    You can use this to track your orderโ€™s status online.


Customer Support

If you need assistance with your order or tracking, contact us:

๐Ÿ“ง support@digistoreline.com
๐Ÿ•’ Support Hours: Monday to Friday, 9:00 AM โ€“ 5:00 PM (SAST)

 

 

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