Shipping Policy for Digistoreline. Read clear details on domestic and international delivery, free shipping in South Africa, DHL Express worldwide rates, delivery times, and tracking information.
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๐ฟ๐ฆ Domestic Shipping (South Africa)
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Free shipping is available on all orders delivered within South Africa.
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Estimated delivery time is 3 to 7 business days, depending on your province and courier availability.
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All orders are shipped through trusted and reliable local couriers to ensure safe and timely delivery.
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Once your order has been dispatched, tracking details will be emailed to you so you can follow your delivery in real time.
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International Shipping Policy (DHL Express)
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We ship all international orders through DHL Express, a fast and reliable global delivery service.
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A flat shipping rate of R1,400 applies to all international destinations, regardless of the country.
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Estimated delivery time is 5 to 15 business days, depending on the destination and customs processing in your country.
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Customs duties or import taxes, if required by your country, are not included in the shipping fee and remain the responsibility of the customer.
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Delivery times may vary due to ** customs inspections, weather conditions, or high-volume periods**, which are outside our control.
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Once your order has been shipped, tracking details will be emailed to you, so you can follow your package every step of the way.
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All items are carefully packaged and protected to ensure safe delivery of our handcrafted products.
Order Tracking
Once your order is shipped, you will receive an email containing:
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Your tracking number
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Courier details
You can use this to track your orderโs status online.
Customer Support
If you need assistance with your order or tracking, contact us:
๐ง support@digistoreline.com
๐ Support Hours: Monday to Friday, 9:00 AM โ 5:00 PM (SAST)
